Jeep Wave Customer Care in Berlin, MD

 
WHAT IS THE JEEP WAVE® PROGRAM?
The Jeep Wave® Customer Care Program offers benefits and perks to loyal Jeep Brand vehicles, including worry-free maintenance at no additional cost. All new Jeep vehicles and trims are automatically enrolled upon purchase. Membership terms may vary based on Model Year and Purchase/Lease date. 
WORRY FREE MAINTENANCE
FOR YOUR PEACE OF MIND

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Experience Hassle-Free Maintenance for Your Peace of Mind

When you buy or lease any new Jeep® Brand vehicle, you'll be seamlessly enrolled in the Jeep Wave® program. This exclusive customer care initiative remains active for 24 months from the date of ownership, offering worry-free maintenance, round-the-clock support, and extra perks-all at no extra charge.
  • No Charge Worry-Free Maintenance
  • Confidence with Vehicle Protection
  • Dedicated 24/7 Owner Support
  • VIP Access to Jeep Brand Events   

WORRY-FREE MAINTENANCE AT NO ADDITIONAL COST

Your first two oil changes and tire rotations are covered during the first 24 months of ownership and all service is completed by a specially-trained Jeep® Brand technician at participating Jeep Brand vehicle dealerships. Membership terms may vary based on Model Year and Purchase/Lease Date.

Jeep Wave® is the only loyalty program among non-luxury brands to offer unlimited mileage within the two-year program at no additional charge.1

CONFIDENCE WITH VEHICLE PROTECTION

Enjoy no-charge same-day vehicle rental2 for routine maintenance, trip interruption coverage up to $1,000 per occurrence, and 24/7 roadside assistance3 for the duration of the 5-Year/60,000-Mile Powertrain Limited Warranty4 period.

DEDICATED 24/7 OWNER SUPPORT

For questions about your Jeep® Brand vehicle, to schedule service, or for anything else you may need, simply call 844-JEEP-WAVE, 24/7. You can also get in touch via email or by using the Live Chat option on your account page at any time.

1. All new and unused Jeep Brand vehicles purchased on or after July 17, 2023, receive a 24-month membership including two oil changes and tire rotations. 2021 Model Year and newer Jeep vehicles purchased before July 17, 2023, receive a 36-month membership including three oil changes and tire rotations. Excludes other FCA USA LLC brands.

2. Rental allowances (not to exceed $40) are only for same-day mechanical repair or maintenance service (excluding bodywork). Vehicles kept overnight are not eligible.

3. Visit Mopar.com for full details and a copy of the Roadside Assistance Service.

4. Visit Mopar.com for full details and a copy of the limited warranty.